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Cat

FAQ

What are the hospital hours?

Our hospital is open Monday through Friday from 7:00am to 6:00pm. On Saturdays we are open from 9:00am until 1:00pm. The hospital is closed on Sunday and Holidays. We do offer drop-off appointments to accommodate busy schedules, drop-off as early as 7:00AM and pick-up as late as 6:00PM Monday through Friday.

Do I need to have an appointment?

Yes, patients are seen by appointment. Walk-ins can be accommodated but will be seen after scheduled appointments. Patients with life threatening or critical conditions will always be seen first.

What is the payment policy?

Payment is due when services are rendered and therefore payment is expected upon completion of your visit. For your convenience we accept cash, check (with valid ID), MasterCard, Visa, American Express, Discover, Care Credit & Scratch Pay.

Can I make payments?

We understand that emergency care and unforeseen illnesses can be an unexpected financial burden. Payment plans are available through third parties only and not directly through the hospital. Care Credit & Scratch Pay are the only payment plans available. In the event that your pet’s care needs to transfer to FVSEC, they also accept Care Credit & Scratch Pay.

At what age should I have my pet spayed or neutered?

Recent studies have shown that your pet’s lifestyle, breed and sex should be considered prior to spaying and neutering. We recommend discussing this with your veterinarian prior to scheduling your surgical appointment. Spaying or neutering can be done as early as 3 months. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. A preanesthetic blood screen is recommended prior to undergoing anesthesia and surgery.

Is it a good idea to let my pet have at least one litter?

No, there is no advantage to letting your pet have one litter. However, there are plenty of advantages to having your pet spayed and neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.