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Pet Medical Center & Spa

Policies, Forms & Links

Appointment Policy

Walk-in clients are welcome, however appointments are preferred. Emergency cases shall always receive top priority followed by patients with previously scheduled appointments.We do offer early-morning drop-offs and late pickups to accommodate busy schedules.

Payment Policy

We require full payment at the time that services are rendered. We accept Visa, MasterCard, American Express, Discover, cash and personal checks. Third party billing is available through Care Credit and Scratch Pay on approved credit accounts. If you would like to learn more about financing options and/or apply for an account, please click on the link for Care Credit , Scratch Pay and also Paypal. We also accept veterinary pet insurance claims and are happy to help you in filing claims for your pet’s medical care.

We are sometimes asked if we can take payments over the phone. Unfortunately due to the requirements of the credit card companies, we can not. However, in these situations and also for times when it is necessary to take pre-payments of a medical treatment plan we can offer online payments through the Paypal and Care Credit links above.

Patient Arrival Policy

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms. All cats must be presented in an appropriate cat carrier or on a leash.

Trusted Links

Fresno Veterinary Specialty and Emergency Center (FVSEC) – Our sister hospital which provides 24 hour emergency and specialty care for your companions. Specialists in dentistry, dermatology, cardiology and board certified surgeons visit FVSEC on a regular basis. FVSEC is the only facility in the Central Valley that has the capability to offer I-131 Radioiodine treatment for cats with hyperthyroidism.

Animal Poison Control Center ASPCA – 24 HOUR Emergency Hotline for Poison Contol

American Animal Hospital Association – Similar to the American Hospital Association that accredits human hospitals but is the small animal veterinary version. We are a 4-year AAHA-accredited hospital. Less than 10% of all veterinary hospitals can boast this accreditation status. Hospitals must meet minimum guidelines for patient care, surgical and anesthetic protocols, diagnostics, staffing, record-keeping and much more, as well as be subject to an intensive hospital inspection. This is a good site to check out more about AAHA and to look for member veterinarians and hospitals in other locations.

University of California, Davis, Veterinary Teaching Hospital – The website of the veterinary teaching hospital at UC Davis. Discusses the many services and specialties at the teaching hospital. Click on Small Animal Services and Receiving to go to the individual departments, ie Nutrition Service, Neurology Service, etc.

Dog and Cat Anatomy – Full-color illustrations of the organs of  a dog and cat. This site has great anatomical pictures and descriptions of normal and pathologic conditions of the dog and cat.

Deaf Dogs – A great website dealing with everything you wanted to know about deaf dogs. There is alot of good information about training a deaf dog and even a great section on describing why dogs become deaf, including common color patterns that can go along with deafness.

Breeds of Dogs – A reference guide to the health problems that are associated with certain dog breeds.

The Cat Fanciers’ Association – The Cat Fanciers’ Association website has lots of pictures, as well as cat breeds, cat care, upcoming shows and much more.

Embrace Pet Insurance – Covers more breed specific conditions than other insurers

Veterinary Schools in the USA – This is a great link to all of the websites of veterinary schools in the United States. Check out UC Davis and Washington State University!

USDA Animal and Plant Health Inspection Service – The USDA maintains this website with information on a variety of animal related topics, including the latest news on  Mad Cow Disease, Foot and Mouth Disease, and many others.

Choosing a new puppy – This is a nice site for things to consider when you are contemplating the addition of a new puppy to your household.

Cornell University Poisonous Plants Informational Database – This is a great site full of information about poisonous plants. The site contains plant images, pictures of affected animals, and presentations concerning the botany, chemistry, toxicology, diagnosis and  prevention of poisoning of animals by plants and other natural flora (fungi, etc).

Pets Best Pet Insurance – PMC clients click here to receive a discount of up to 10%

Pet Insurance Review – Independent, objective site allowing you to compare different pet insurance companies and coverage. Request online quotes.

Trupanion Insurance – Insurance that has new adopter shelter plan.

Veterinary Partner – Great searchable database! Our medical staff uses this everyday, we love this site!