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Pet Cam

If you have requested a Login ID and Password for online computer access, click here for the Pet Cam! If you would like to request Login info, please contact our receptionists.

Dog Smiling with tongue out
Dog Smiling with tongue out

Instructions

iPhone/iPad Users

  • Click on the App Center or visit the iTunes store and search for the “DW VMAX” application (free).

  • Install

  • Click the “+” at top left of screen

  • Enter the following fields exactly as follows:

Name: petmedfresno Ch. 1-16 Address: petmedfresno.dwddns.net TCP Port: 9010 Web Port: 8080 User ID: Password: Model: VMAX480

  • Click Save

  • Click on 'petmedfresno' in the Device List

  • Click Live

Android Users

  • Visit the Android Market and search for the “DW VMAX” application (free).

Blackberry Thunder & Torch Users *Most Difficult Setup*

  • Must have Blackberry Desktop Manager installed on PC first

Troubleshooting

  • Try typing address directly into internet address bar, http://petmedfresno.dwddns.net:8080. Do not type www.petmedfresno.dwddns.net:8080. You only need to type the address as it appears in the bold print above.

  • Only use Internet Explorer. Mac, Safari, Chrome & Firefox Users: If you are unable to view this site, we recommend trying to access it on a different operating system.

  • Active X is the program that enables you to view video on your computer, make sure that you have enabled Active X to be used. You can do this by opening the Tools menu – Internet Options -Security Tab – Custom Level – And then proceed to enable every option that uses Active X Controls