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Pet Cam

If you have requested a Login ID and Password for online computer access, click here for the Pet Cam! If you would like to request Login info, please contact our receptionists.

Instructions

iPhone/iPad Users

  • Click on the App Center or visit the iTunes store and search for the “DW VMAX” application (free).

  • Install

  • Click the “+” at top left of screen

  • Enter the following fields exactly as follows:

Name: petmedfresno Ch. 1-16 Address: petmedfresno.dwddns.net TCP Port: 9010 Web Port: 8080 User ID: Password: Model: VMAX480

  • Click Save

  • Click on 'petmedfresno' in the Device List

  • Click Live

Android Users

  • Visit the Android Market and search for the “DW VMAX” application (free).

Blackberry Thunder & Torch Users *Most Difficult Setup*

  • Must have Blackberry Desktop Manager installed on PC first

Troubleshooting

  • Try typing address directly into internet address bar, http://petmedfresno.dwddns.net:8080. Do not type www.petmedfresno.dwddns.net:8080. You only need to type the address as it appears in the bold print above.

  • Only use Internet Explorer. Mac, Safari, Chrome & Firefox Users: If you are unable to view this site, we recommend trying to access it on a different operating system.

  • Active X is the program that enables you to view video on your computer, make sure that you have enabled Active X to be used. You can do this by opening the Tools menu – Internet Options -Security Tab – Custom Level – And then proceed to enable every option that uses Active X Controls