Regular grooming is essential to the maintenance of your pet's health. Keep your pet smelling and looking attractive, prevent parasites, and skin irritations.
While grooming should be done on a consistent basis, the frequency to which your pet needs to be groomed will depend somewhat on daily routines, coat type, age and general health. In addition, your pet will benefit from regular brushing to remove any loose hairs and dead skin cells, to rid the coat of debris and external parasites, and to disseminate skin oils that form along the hair shafts.
We can assist in recommending the proper tools to use for your pet's coat type. If your pet suffers from allergies, our veterinarian may prescribe regular bathing as part of the treatment routine. Be sure to notify us of any special needs your pet may require such as specific shampoos or eye care and bring any of these products with you to your appointment. Please schedule your pet's appointment in advance, especially during the warmer summer months and near the holiday seasons. We are happy to offer the following services to assist in the health and maintenance of your pet:
Anal Gland Expressing
Cat Shave Down (Under Sedation)
Full Cat Grooms
How is your bathtub different than mine at home?
Our groomers use a HydroSurge System for bathing every pet. The HydroSurge system ensures properly metered shampoo for the cleanest clean. It also uses a combing action spray that penetrates the coat right down to the skin, flushing away dirt, debris, loose hair, dead skin and/or dander for the healthiest skin possible. The invigorating spray stimulates blood flow with pure air-infused massaging action that keeps animals calm and relaxed throughout the bath. Besides, no wet dog, no mess, no cleaning the bathroom!
I have heard that grooming cage dryers are unsafe, what type of dryers are used to dry my pet?
Your pet’s safety is very important to us. We use the safest drying methods on the market today. In addition, pets are dried in our grooming room where the groomers do their styling, so our groomers never leave your pet unattended while drying and can check on them frequently.
Our groomers utilize ambient temperature cage fans, hand blowers and traditional hand blow dryers and a safety protected cage dryer. Different drying options are used for different hair coats and specific styling needs. Please read below regarding are most typical drying methods. If you have any other questions or concerns, please contact our groomers and they will be happy to set up a time for you to visit with us to see and feel the temperature of our drying tools.
Cage Fans – All of the blowers that attach to our cages are ambient temperature fans. This means that they only use room temperature air and do not have a heating element at all. These cage fans are not “cage dryers” and are much safer than other “hang-on” cage systems because they do not blow heated air.
High Velocity Blowing/Hand Styling – Our high velocity blower and traditional human hair dryers do have heating elements and require the groomer to actually use them by hand on your pet so the groomer can assess your pet’s comfortability with the temperature and the air flow.
Cage Dryer – Our cage dryer is top of the line, with many built-in safety features that no other cage dryers contain. Features of the dryer include, an overheat sensor, programmable timers, fan-only capability for heat-sensitive animals, large digital display for the time and temperature and preset function for consistent drying times and temperatures. Gently heated air recirculates around and underneath freshly bathed dogs or cats while they relax. The air temperature is regulated and uniform within the compartment – there are no hot spots. And the groomers set the time and temperature based on your pet’s needs.
My pet has been sprayed by a skunk, now what?
Don’t worry, we can help! While it is nearly impossible to send your pet home smelling like a rose after this unfortunate incident, we do have special cleaners that do a really good job. Depending on the severity of the incident and the location of the spray, your pet may benefit from a few visits with us. It is very difficult to safely bathe direct sprays to the face, though we will do our best to get the job done and ensure the comfort of your pet during the process.
My dog appears to be really hot and is shedding all over my house. Can I just shave him to make him stop?
Double coated breeds have hair designed to protect them in the heat and the cold. Dogs do not sweat like people do, they pant to cool down, and when they do sweat, it’s through their paws. Some breeds really shouldn’t be shaved as it disrupts their body’s thermoregulation system. Your dog may not be any cooler if you clip down his hair, and can be prone to razor burn, sunburn and sometimes the hair doesn’t grow back in the same texture or length. If you feel like your pet has too much hair have us blow out his coat and remove that excess undercoat hair. Ask us what would be best for your dogs breed and lifestyle.
Why are my pets nails so long?
Dog and cat nails are just like humans they need to be cut on a regular basis. We recommend for general maintenance to get your pets nails trimmed every 3-4 weeks. If your pet suffers from long quicks and you’re looking to get them shorter it’s recommended we see your pet every 1-2 weeks to reduce the length of their quick.
What is the difference between nail trimming and nail dremeling?
The biggest difference between nail trimming and nail dremeling is the tools we use. In the traditional nail trimming, we use nail clippers that surround the nail and remove the excess nail by making a swift cut. Some pets can find this process very intimidating and uncomfortable. This is when we recommend the dremeling process. When we dremel a dog's nails, we are using a low speed “Dremel” tool that uses a circular piece of sandpaper like material. When the tool is in motion, it smooths away the excess nail without any pressure being applied to your pets nail. It also allows us to remove more from the nail, resulting in shorter, smoother nails. We find that dremeling works best for dogs that typically don’t do well with traditional nail cutting. It also leaves nails much smoother and is ideal for families with small children or elderly family members.
I didn’t realize it, but my dog is matted underneath. I tried brushing the mats, but she whines every time I do. Can I just have you cut out the mats?
She is whining because pulling on the mats hurt. Mats usually adhere very closely to the skin and can really irritate and inflame the skin underneath. Washing a matted pet only consolidates the matt and tightens the mat to the skin. If you notice any matting, please schedule your pet with us right away. Depending on the severity of the matting, cutting out the mat may be possible. However, if it is a severe mat or there are several mats, we recommend taking the pet’s hair shorter than it needs to be to alleviate stress on the surrounding hair and skin when removing the mats and to even out the coat length, resulting in a shorter trim, but more comfortable grooming experience.
My pet has fleas, can I get a flea dip?
Pet Medical Center does not recommend flea dips due to the harsh chemicals used. Since fleas are a much bigger household problem than one bath can cure, our recommendation is a multi-modal approach. First we recommend dispensing a Capstar http://www.capstarpet.com/ tablet upon check-in, which will kill 100% of the adult fleas on the pet and starts working within 30 minutes. Second, once the fleas are dead, our groomers will give your pet a therapeutic bath to rid the coat of the dead fleas and soothe the animals irritated skin. Third, we recommend a monthly Flea preventative to help prevent reinfestation. Lastly, speak with our receptionists about the best way to treat your environment at home. Fighting fleas after they happen is a tough job, monthly prevention is the best solution.
Why do I have to drop my pet off so early, when they won’t be groomed until later in the day?
While some pets require a quick bath, others may require extensive brushing, hand blow drying or intricate scissoring. Different pets’ coats require different drying methods and certain grooming styles require varied time constraints. In addition, it is impossible to predict what temperament each pet will bring with them that day. Some pets may need a break during their grooming, some may be dancing on the table and prolonging their grooming time. We ask that all pets be dropped off in the morning so that we can more easily juggle the day’s needs and get everyone finished in a more timely and efficient manner. Special request drop off or pick-up times may be available, please ask your groomer for availability.
Why does my pet need to have proof of vaccinations to be groomed at Pet Medical Center?
Your pet’s safety is our first priority. As a veterinary facility with grooming, boarding and doggie daycare, we have a large variety of pets coming in and out of our facility on a daily basis. All pets participating in grooming, boarding and doggie daycare are held to the same vaccine requirements. Contagious disease is a concern in any multi-pet environment. This requirement is to ensure that all animals in our care have the best protection against contagious disease, minimizing risk of contraction. Although no vaccine is 100% effective, it is best practice in keeping your animal safe and healthy.